Prosess
Based on a pilot project on Svalbard that resulted in an 87% reduction in plastic bag sales, we tested effective measures at Meny, Extra, Rema 1000, and Bunnpris across Norway. We increased the availability of waste bags on a roll to break the habit of using carrier bags for trash. At the same time, we used pricing, placement, and employee involvement to create friction around the choice of plastic bags. The key was to change customer behavior by making sustainable choices easier and poor ones more difficult. The average test period was 4 weeks.